Fraud Warning Disclaimer
1. Important Fraud Alert
The House of Gold Smith advises all customers to stay alert and cautious of fraudulent activities, fake websites, fake Instagram pages, and individuals misusing our brand name, product photos, or logo to deceive customers.
We DO NOT sell our products through unauthorized dealers, social media pages, WhatsApp groups, or third-party individuals.
Our official communication channels are limited to those mentioned on our website only.
If you come across any suspicious message, profile, or website claiming to be associated with The House of Gold Smith, please contact us immediately.
2. Official Communication Channels
We communicate ONLY through:
Official Website: thehouseofgoldsmith.com
Official Email: support@thehouseofgoldsmith.com
Any other page, WhatsApp number, or online seller using our name or images is NOT associated with us.
3. Beware of Common Frauds
Customers are requested to be cautious of:
Fake pages offering huge discounts
Impersonators using our product photos
Requests for payment on personal bank accounts or UPI IDs
Messages claiming “exclusive deals” or “clearance sales”
People claiming they are part of our staff or dealers without verification
Do not make payments to any personal account, unknown UPI ID, or QR code claiming to represent us.
4. Verification Before Purchase
Before purchasing, please ensure that:
You are ordering ONLY through our official website
You receive order confirmations from our official email
Payment is done through verified and secure gateways
You cross-check suspicious communication by contacting us directly
5. Our Liability
The House of Gold Smith is NOT responsible for:
Loss of money due to fake sellers
Purchases made from unofficial websites or accounts
Transactions done outside our official platform
Misuse of our brand name, logo, or product images by third parties
We do not entertain refund or support requests for orders made outside our official channels.
6. Customer Responsibility
By interacting with our Platform, you acknowledge and agree that:
It is your responsibility to verify authenticity before making payments
You will only use our official channels for orders and communication
You will report any suspicious profile or activity immediately
Reporting fraud helps us protect the community and take legal action against offenders.
7. Report Fraud
If you suspect fraudulent activity or if someone impersonates our brand, please report it to us at:
support@thehouseofgoldsmith.com
+91 88148 48882
We will take strict legal action against individuals or entities involved in fraud or impersonation.
8. Legal Action
Using our brand name, logo, designs, or product images without authorization is illegal under:
Indian Copyright Act
Trademark & Brand Protection Laws
Information Technology Act
We reserve the right to initiate legal proceedings against any such offenders.